Frequently Asked Questions
Here is a list of commonly-asked questions about NADD, dock diving, and the Member Portal. If you're having trouble or don't see your question listed here, please feel free to contact us!
I forgot my NADD number!
If you can't remember your NADD number and are unable to log in, please contact us here for assistance in retrieving your information.
Where can I take my dog to learn or practice dock diving?
We have facilities all across the US with great training programs to get your dog off to the right start. You can view a full list of all NADD-sanctioned facilities on our website here.
What is a "Try-It" and how does it work?
Try-Its are available at all our portable dock events. Some facilities offer the try-it during their trial. Please contact the facility beforehand to see if they are available. No, you do not have to have a NADD # for the try-it. Each morning you must sign up at the registration booth at the event for the times that Try-It is available.
NADD Common Terms
Air Retrieve: A competition where the Air Retrieve Nerf Bumper is suspended 2’ over the surface of the dock, and gradually moves away from the dock. Handers pick their dog’s starting distance, with Lap Dogs able to start at 4’ from the dock, and Open dogs can start at 6’. With each successful grab, the toy is moved out in 1’ increments, until the dog misses twice at the same distance, or 3 times overall.
Advanced Title: After earning an initial title, 25 additional Qualifying Jumps in one division, totaling 30 jumps.
Base of Tail: Where the dog’s tail meets their body.
Bumper: A common throw toy used in dock jumping. Usually made of harder plastic, and shaped like a large pill. Some handlers decorate them with ribbons on the ends, or decorative tape, to make them more individual, or for their dog to see them against the environment easier.
Closed Splash: Are held at facility events as well as ‘stand-alone’ mobile events. There are set times, and the number of competitors limited. Each team is required to check in with registration a minimum of 30 minutes prior to their splash. A running order is created, in which the dogs will jump according to that order.
Day of Show Entries: Entering a competition on the day you are competing.
Distance Jump: Competition round where dogs are scored on how far they jump, measured to the point where the base of the dog’s tail enters the water.
Division: There are 5 main divisions for competition: Novice, Junior, Senior, Master and Elite. The distances differ depending on if the dog competes in Open, Lap, Air Retrieve or Lap Air Retrieve.
Dock: Flat, level surface 24” above the water’s surface, where handlers can use as much or as little of it as they like, to get the dog to jump into the pool. Dock is 40’ long by 7.5’ wide. Will be covered in an “astro turf” like surface to limit dogs slipping when wet.
Double Handling: A person who throws the toy from outside of the pool/dock, or splashes the water to entice the dog to jump. This can result in the dog earning an NJ for the splash.
Excellent Title: After earning an Advanced title, 25 additional Qualifying Jumps in one division, totaling 55 jumps.
Exhibitor: Also, known as a competitor.
Handler: Person who is throwing the toy for the dog, while competing. A person can be the handler for more than one dog, per splash. There can also be an additional handler on the dock, to help restrain the dog for the lead handler. There is a maximum of 2 handlers allowed on the dock at a time. The minimum age for a handler is 5 years old, with an adult as the additional handler. At age 7 years old, they can compete alone on the dock.
Jump Card: A card you receive when you check in at mobile events, for each splash the dog is entered in. Each card has the dog’s name, NADD number, Handler name, and splash number, in addition to a place for the judge to write the two jump distances. This is given to the person who is running the board, as a sign that the handler would like to jump their dog. The score written on the jump card, is the official score for the splash.
Lap Dog: Any dog who measures under 16” at the withers. Dogs are considered “unverified” as a Lap dog, until they have been measured at a Mobile event, Nationals or have a permanent Height Card from AKC or CKC.
NADD Number: North America Diving Dogs registration number that is unique to each dog, and is good for that dog only, forever. It is a one-time registration number that enables NADD to track titles and invites for each dog. Can apply for an NADD Number on our website or at an event.
No Jump: Or “NJ” is earned when a dog does not jump from the dock to the water, in the allotted 4 minutes of time.
No Show: When a handler is pre-registered for an event, but does not remove themselves before the event starts, and then does not show up to jump. After three No Shows happen, the handler will be blocked from pre-registering for any future events, and any future events they were already pre-registered for, will be unregistered.
On Site Registration: Also, called Day of Registration. Signing up for splashes at an event, the day a handler would like to compete. At Facility events, the cost is $25 per splash, which increased by $5 from the pre-registration price of $20.
Open Class: All dogs who measure 16” or taller at the withers compete in this class, regardless of breed, gender or age.
Pre-Register: Signing up for an event online, thereby agreeing to pay/jump all splashes that are pre-registered.
Qualifier: An event where dogs can earn an invite to the National Championships. They must have a minimum of 3 completed splashes during the event to be ranked, and then the average of all their jumps is taken. For distance, the top 2 dogs in each division (Open and Lap), automatically earn invites. If either of the top two dogs already have an invite, then the invite will roll down to the next dog. In Air Retrieve, the farthest grab in each division (Open and Lap), automatically receive an invite. If the top dog in a division already has an invite, then the invite will roll down to the next dog.
Qualifying Jump: When a dog jumps into the water, from the dock, on their own accord in the allotted time. The greater of the two Qualifying Jumps is the Official Qualifying Score, and that is recorded on the Splash card or judges running order.
Ramp: Exit ramp used to help dogs get out of pool after they jump.
Ribbon Box: A self-serve box located near registration, that holds competitor’s ribbons. Each handler is responsible for picking up their ribbons by the end of the event, as ribbons will not be mailed out.
Sanctioned Facility: Facility approved to hold NADD events. Only NADD Sanctioned facilities can hold NADD events. For more information on becoming an NADD Sanctioned Facility, please see the “Sanctioned Facility Requirements”, under the Rules and Regulations tab, on our website.
Sandbagging: The intentional jumping a dog under its potential, to gain a competitive edge on others, or by earning a ranking lower than their dogs’ ability, or to earn title. This is not allowed, and can result in the dog earning an NQ while sandbagging.
Splash: Jumping round of competition. Handlers can enter as many or as few splashes that are offered, per day, that they desire. During each splash, a dog gets 4 minutes to do an optional practice jump (that will not count towards a dog’s score), and two official jumps. The farther of the two jumps is the dog’s official score for that splash. A Handler can enter a splash more than once with different dogs, but each dog may compete in a splash only once.
Open Splash: A format used by Mobile docks, to accommodate the many other events and time conflicts happening at a dog show venue. The entire day’s splashes are run at the same time, whenever a competitor turns in their splash cards. They are put on the board, in the order they are received, and when a dog’s name is called, it is their turn on the dock, regardless of which splash they are jumping in. They can do their jumps anytime from the time the dock opens each day, to the close of Open dock time.
Team: A dog and handler make up a team. A handler or dog can be part of multiple teams, i.e.: Dog A jumps with Handler 1, Dog A also jumps with Handler 2. Handler 2 also jumps dog B.
The Board: The dry erase board that lists the order the dogs will jump for each splash, or for mobile events, for the entire day. The board-person is who handlers give their jump cards to, when they are ready to get their dog in the running order to jump.
Timed Out: When a dog does not jump from the dock into the water in the time allowed.
Title: 5 Qualifying Jumps in the same division. Dogs can work on earning multiple titles, at the same time.
Toy: Any item thrown into the pool, used to entice a dog to jump. Must float, be throw able, be non-edible, is not alive or has never been alive, and will not dissolve in water. Dog does not have to retrieve item for jump score to count. Only two toys are allowed on the dock during competitions.
Trial: Also, known as a competition. Can be a one day event, or multiple days.
Try Its: Practice sessions during an event, for newcomers to try the sport, or dogs to get acclimated to the dock/pool. All mobile events allow for Try It sessions, as time allows, and Facilities post on the “Events” page on our website if they will offer Try Its at their events.
Wrangler: The person directing teams when to jump, and making sure the pool is cleared for the next dog to compete. They are the dock jumping traffic controller.
What is the NADD Member Portal?
The NADD Member Portal is where you can find basic information, stats, titles, jump history, and upcoming registered events for every dog you've registered with NADD.
You can find all the stats (PB, titles, rankings, jump scores) on your dog in the member portal. Also, you will see all the past and future trials that you are entered in. So if you did not get an email conformation, you can check the member portal. You can also delete your dog from a trial from the member portal. You can find the member portal tab on our website or click the link above. Put in your email address that you registered your dog with. Click forgot password and a temporary password will be emailed to you.
How do I transfer ownership of my dog to someone else?
If you are the primary owner of the dog, you can transfer ownership of the dog to another member's account at any time. To do so, you will first need to add the intended new owner as a co-owner or handler using their NADD account email address (you can do this on the same page you edit your dog's information in the Member Portal). You will then have the option to change the primary owner of the dog by clicking the "Change Primary Owner" button and selecting the account you wish to transfer ownership to. The original owner will still have access to the dog on their account unless the new owner removes them.
Note: Only the primary owner is allowed to manage these settings. Once you transfer ownership, you will no longer be the primary owner and cannot "undo" this change.
If you need help or the primary owner is unable to make this change, please contact us for assistance.
Does my dog need to be registered with the AKC or CKC?
You do not have to have an AKC or CKC dog to jump with NADD. NADD is open to all dogs (breed, mixed, unaltered, altered, etc.) AKC will only recognize titles earned through NADD.
- How do I view a dog I've registered with NADD?
I have paid and have not received my NADD number. What should I do?
If you paid but haven't gotten an email with your NADD number, please contact us here and we will assist you.
I have not received my confirmation email for a trial I entered -- what should I do?
You should receive an email confirmation as soon as you register for an event, so if you registered but haven't received an email yet, you should first check that it hasn't gone into your spam folder. You can also add firstname.lastname@example.org to your contacts or safe senders list to help make sure emails from NADD don't get flagged as junk mail by mistake.
If you can't find or have lost the email, you can always view any upcoming events you're registered for by logging in to the Member Portal and clicking "Registered Events" under the "Events" dropdown in the top menu. You can also make changes to your registration or remove your dog from a splash on this page.
What is a "Splash" and how do they work?
We have Facility and Cluster. Facility is set times for each splash (9am, 10am, etc). A running order will be created for each splash. You must be present for each splash. Cluster is done at Portable Dock trials and other shows that have conflicts with other dog events. The time for each splash for the day will be set such as 9am for all the splashes. You have between the posted start time and end time (9am – 4pm) to complete your splashes for the day. When you check in you will be handed “Splash Cards” for each splash you are entered in. When you are ready to jump during the day, hand a splash card to the judge and that will create the running order.
What is my dog's personal best?
You can find your dog's personal best, as well as seasonal averages, breed and division rankings, and many other statistics by clicking on that dog anywhere inside the member portal. You will also be able to view your dog's jump history, titles earned, upcoming registered events, and track their progress toward any other titles.
How do I earn a title?
Your dog will get two jumps for every splash they enter, and the higher of the two scores is your qualifying jump score. The jump distance will determine which division the score falls into. You must get five qualifying jumps or "legs" within the same division to earn your first title.
Dogs may not always land in the same division every time they jump, and will not necessarily earn a title after their first five jumps if all five jumps were not in the same division. Each score counts as a leg toward the corresponding division, so your dog may be making progress toward multiple titles as he or she continues to jump.
How many legs or titles does my dog have?
You can view your dog's existing titles and track their progress toward any other titles by selecting that dog inside the member portal and clicking the "Titles" tab at the top of your dog's information page.
How is my dog's season average calculated?
Season averages are calculated by taking the average of the dog's top 10 scores (for distance jump) or top 5 scores (for air retrieve) in the current season. If the dog does not have that many jumps yet this season, the season average will still be calculated based on the season's existing scores, but scores from previous seasons will not count toward the current season's average. All averages are rounded to the nearest whole inch.
The season average is used for ranking dogs on the Division Rankings and Breed Rankings reports. If multiple dogs are tied with the same average score, those dogs will share the same rank, regardless of the order they are listed on the report.
How are division rankings determined?
NADD Division Rankings for distance jump are determined according to the dog's season average, which is calculated by taking the average of the dog's top 10 distance jump scores for the current season (rounded to the nearest inch). In order to be officially ranked, a dog must also have at least 15 total distance jump scores in the current season. If multiple dogs are tied with the same average score, those dogs will share the same rank, regardless of the order they are listed on the report.
NADD Division Rankings for air retrieve are determined using the dog's top 5 scores for the season. Because the calculated average of those scores may often fall outside of a division or between the range of two adjacent divisions, air retrieve divisions are not based directly off of the dog's average like they are for distance jump. Instead, dogs who have jumped in more than one division will belong to the division containing the greatest number of those top 5 scores. For example, a dog that has 3 of its high scores in Junior and 2 high scores in Senior will belong to the Junior division because it has more high scores in that division than it did in Senior. If there is a tie between two divisions---2 Junior, 2 Senior, and 1 jump in any other division, for example---the dog will default to the higher of the divisions that tied, which in this case would be Senior.
Once division placement has been determined, dogs within that division will then be ranked according to the average of those same 5 high scores (also referred to as their season average). Season averages are calculated the same way for dogs with less than 5 scores, but a dog must have at least 5 total air retrieve scores to be officially ranked. As with distance jump, dogs who are tied will share the same rank, regardless of the order they are listed on the report.
How does breed ranking work?
Dogs that jump with NADD are ranked by breed. Your breed must be verified by being registered with AKC as a purebred, Canine Partner, PAL or by another other pure breed registry (UKC, CKC, ASCA, BRN#, etc.) If your dog is NOT registered with a pure breed registry, then your dog will be recognized as non-verified, and you will be ranked with all the other non-verified breeds. If your dog is a mixed breed, than your dog will be recognized as a mixed breed with NADD.
What does "breed verified" mean, and how can I verify my dog's breed?
Each year, the highest-ranked dog in each breed will have the opportunity to earn an invite to the National Championship. In order to qualify, the dog must be verified as a purebred member of that breed by registering with AKC, Canine Partner, PAL or by another other pure breed registry (UKC, CKC, ASCA, BRN#, etc). Only the highest ranked verified dog from each breed will be eligible to earn an invite. Dogs that are not registered can still participate, but they will be ranked with all the other non-verified breeds.
For NADD to consider your dog "verified," you must provide at least one registration number to keep on file with your dog. You can easily add your dog's registration number in the member portal by clicking the "Add Registration" button on the dog's basic info and stats page.
Once a dog's breed has been verified, it will be indicated with a (V) next to the dog's breed on the Breed Rankings page.
How do I get my title on my pedigree with AKC?
NADD will send you a NADD title certificate in the mail. Along with that it will include the application to fill out for AKC. You must send a copy of the NADD title certificate and $20 to AKC. In return AKC will put the title on your dog and will send you an AKC title certificate.