FAQ


  1. I have paid and not received by NADD number? Many anti-virus programs will not deliver or will put it in your junk mail. You can go into some of your email programs and add to accept emails from Admin@nadd-portal.com.  You can find it by either doing a search http://www.nadd-portal.com/registration/search/ or when you go to enter an event use the drop-down in NADD Reg#. It is alphabetical by the dog’s call name.
  2. I forgot NADD number?  You can find it by either doing a search http://www.nadd-portal.com/registration/search/ or when you go to enter an event use the drop-down in NADD Reg#. It is alphabetical by the dog’s call name.
  3. I have not received my confirmation email on a trial that I entered? Many anti-virus programs will not deliver or will put it in your junk mail.  You can go into some of your email programs and add to accept emails from Admin@nadd-portal.com.  Once you clicked the submit button, you will see a reply on your screen – Event Registration Confirmation – It will list all the splashes that you entered. If you clicked the submit button, we have received your entry.
  4. I just registered my dog and cannot find them in the dropdown menu on the on-line entry for a trial?   Refresh the website.  Also, the dog’s call name is listed first alphabetically.
  5. How did I get a title? In a Splash you get 2 jumps. The best of the two is your qualifying jump.  You must get 5 qualifying jumps within a division. The distance that your 5 qualifying jumps are in is the title that you have earned.
  6. Questions about Try-It’s ? – Try-It’s are available at all our portable dock events. Some facilities offer the try-it during their trial.  Please contact the facility before hand to see if they are available.   No, you do not have to have a NADD # for the try-it. Each morning you must sign up at the registration booth at the event for the times that Try-It is available.
  7. How many legs and/or titles does my dog have? You can go to our website: http://northamericadivingdogs.com/titles-earned/
  8. What is my dog’s Personal Best? http://northamericadivingdogs.com/personal-best-jumps/
  9. Where can I take my dog to learn or practice? We have facilities all across the US with great training programs to get your dog off to the right start. http://northamericadivingdogs.com/hosting-facilities/
  10. How do I get my title on my pedigree with AKC? NADD will send you a NADD title certificate in the mail. Along with that it will include the application to fill out for AKC. You must send a copy of the NADD title certificate and $20 to AKC. In return AKC will put the title on your dog and will send you an AKC title certificate.
  11. I do not own an AKC dog? You do not have to have an AKC dog to jump with NADD. NADD is open to all dogs (breed, mixed, unaltered, altered, etc.)   AKC will only recognize titles earned through NADD.
  12. Rankings by Breed – Dogs that jump with NADD are ranked by breed. Your breed must be verified by being registered with AKC as a purebred, Canine Partner, PAL or by another other pure breed registry such as (UKC, CKC, ASCA, BRN#, etc.)   If your dog is NOT registered with a pure breed registry than your dog will be recognized as non-verified. You will be ranked with all the other non-verified breeds.  If your dog is a mixed breed, than your dog will be recognized as a mixed breed with NADD.
  13. If you have any other questions you can email us through our contact us page.